CONTACT the NDIS

1800 800 110  

 enquiries@ndis.gov.au

https://www.ndiscommission.gov.au/contact-us/makeacomplaint

The National Disability Insurance Scheme (NDIS) aims to support people with disability, their families, and carers.  It provides individualized support that allows people with disabilities to exercise greater choice in living a better life.

• Australian NDIS eligibility criteria and access
• NDIS plan and process of planning
• Multiple ways in which the NDIS can be accessed
• Support services covered by your NDIS plan
• Ways to prepare for the NDIS planning meeting

Getting your NDIS plan

Your NDIS plan is designed after taking you through a planning process and determining the support you will get through the Australian NDIS

These are the main steps you need to follow to secure your NDIS plan:

• Check your eligibility.
• Obtain all the Medical/Psychological reports required.
• Prepare for the planning meeting.
• Attend the NDIS planning meeting.
• Receive the NDIS plan.
• Implement the plan.

To access the NDIS, you need to begin with a planning meeting with an NDIS representative, who will help you understand what funding you are eligible for. The representative will also help you develop your personalised NDIS plan. 

You will need to become prepared with answers to the following questions:

• What objectives do you want to achieve?
• What support services do you currently avail?
• What, if any, are the other services you might need?
• What documents should you carry for the NDIS planning meeting?
• Who will support you at the planning meeting?

Persons with disability need to meet the following eligibility criteria for availing the NDIS:  

• An Australian citizen.
• Possess a permanent Australian visa.
• Or Possess the protected Special Category Visa (SCV).
• Under 65 years old.

 Furthermore, they should have a permanent disability that

• Reduces their ability to participate effectively in activities or perform tasks or actions without adequate support.
• Affects their ability for social and economic participation, and makes them likely to require support under the NDIS for a lifetime.

Once the approved NDIS plan is received, follow these steps to implement the plan and start the NDIS-funded support:

• Receive the approved NDIS plan
• Go to the NDIS website and view the plan
• Speak with the relevant NDIS representative to receive help to start using the plan
• Connect with  service providers for support